nest thermostat life of support

[Steve12]

kinda of mad it seems that Google does not offer support for there products for very long I bought nest thermostat. havnt had it a year and they don't offer any more updates for it already  6.2.27  seems to be it on updates checked chat which was worthless  basically  was told its outdated  doesn't make me want anymore of there overpriced products now

[CoolingWizard]

Steve12, is the a feature or something a new model does that your Nest cannot do for you?  Is your current nest not properly controlling your home HVAC system?  If your having a problem with your Nest thermostat, please provide some details about the problem so we might better help you.

Ken, The AC Cooling Wizard

[Steve12]

it works fine I'm just angry because it's hardly a year old and they have dropped software updates .so it is outdated so to speak .

[Markjosephp]

HI folks,

I wanted to stop by and see how I could help.

I appreciate your assistance, @CoolingWizard.

@Steve12, I'm sorry for the trouble this may have caused you. I'm sure it's confusing, but It appears that you have the Nest Learning Thermostat 3rd generation, which is still running the most recent software version. Please check out this guide about the Nest thermostat software update history.

Feel free to let us know if you have more questions in mind.

Best regards,

Mark

[Jhonleanmel]

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

[Jhonleanmel]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel