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Forum Posts
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat compatibility
Hi all,I'm trying to figure out if my home is compatible with any of the nest thermostats. I'm in Europe (NL), and currently have a simple Honeywell model. I attached here a pic of my current wiring, maybe someone can let me know if that works with n...
heat link fault
Hi my 2nd gen heat link is not working (second time this has happened). I have tried resetting etc. How to i get a replacement?
Nest fan only
Hi there just installed a 3rd Gen learning thermostat I would like to run the fan without ac or heat. I watched YouTube videos and it shows there's a fan but mine does not have that. Is it because there's no g wire connected? Thanks for the help!
nest heatlink
Google nest are a jokeI am a heating engineer, I installed a nest smart thermostat back in oct 2019, was working fine until 2 weeks ago, the heat link has failed, I have 240V in, but nothing else, all lights are dead, I managed to contact by phone a ...
Thermostat wiring
I have 6 wires going to my old thermostat. Five of the wires match the Nest product, however there is a brown wire but no label for it on the board. The only spot left is o/b.Should I connect the brown wire to that terminal?
Nest Compatibility
Can someone please let me know if my system will be compatible with the standard Nest thermostat? Picture included. Thank you
E294 Error
Had 6 wire to old therm. Matched wires by color to nest until tan wire was left & *OB not used so put it there. OK? I have error E294 showing & am unable to choose settings, heat etc.
One thermostat on line the other offline
The system was installed by a professional last week.We installed the downstairs thermostat with no problem. The upstairs installed and then would not connect. So we called technical support and they told us to remove the downstairs device. We did th...
Heat Link Not Responding
Heat Link not responding. After multiple attempts to reset and also having an electrician look and confirming power is available to the heat link, it will still not power on. There is no blue ring. Thermostat itself is still powering on but won't con...
Heatlink stopped working
Our Nest has been working fine until recently the thermostat stopped connecting to the heat link. The heat link no longer has a light showing, so I guess it needs a reset or replacement. Can someone help? Thanks
