cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

nest thermostat not waking up on approach and losing wifi connect. Same problem as cb2367 had

nobobs62
Community Member

nest thermostat not waking up on approach and losing wifi connect. Same problem as cb2367 had

 

Battery voltage is good

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello nobobs62,

Thanks for letting us know about your inquiry. It seems like you're facing a similar issue with your Nest Thermostat as another user did. If your thermostat is not waking up on approach and losing its Wi-Fi connection despite having good battery voltage, there are a few steps you can take to troubleshoot.

 

  1. Ensure that your thermostat is within a reasonable range of your Wi-Fi router. Poor signal strength can lead to connectivity issues. You might consider repositioning the thermostat or boosting your Wi-Fi signal.
  2. Try restarting or rebooting your thermostat. This can often resolve temporary glitches. To do this, you can go to the thermostat to restart settings.
  3. Ensure that your thermostat's software is up-to-date. Sometimes, outdated software can cause connectivity problems.
  4. In some cases, restarting the network settings on your thermostat can help. This involves removing and re-adding your thermostat to the Wi-Fi network. Make sure you have your Wi-Fi credentials handy before attempting this.
  5. Other electronic devices or appliances in close proximity to the thermostat may interfere with its Wi-Fi connectivity. Ensure there are no sources of interference nearby.
  6. Even though your battery voltage is good, it's worth double-checking the power settings on your thermostat's Equipment settings.

 

Let us know how it goes.

Best regards,
Mark