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nest thermostate is not connecting to wifi

Community Member

i have already restarted but its not working


Community Specialist
Community Specialist

Hi ammarmumeen,


Thanks for reaching out and for being a step ahead of us. I'd like to know more about it. A few questions: what type of Nest Thermostat do you have? In what states are you located? Do you see any messages or codes on your thermostat? Please check your thermostat's power readout.


You can follow the guide below:


Nest Learning Thermostat and Nest Thermostat E:


  1. Go to your thermostat Quick View menu.
  2. Go to Settings.
  3. Look for Technical Info.
  4. Select Power.


Nest Thermostat 2020:

  1. Open the Google Home app and then tap the thermostat and then tap Settings .
  2. Select the Device Information.
  3. Choose Technical Information.