With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat not restarting after one or two cycles
We are having an issue where the unit runs fine for one or two cycles then it will just not turn back on. I hear a click but then nothing it does not turn the air conditioner back on. If we wait a couple hours and try it again it will fire back up an...
Have nest thermostat and camera, gen 1, need to update my billing information
Okay, I get billed once a year, and I am wanting to update my billing information. I can't seem to find it. Any help?
Wiring Help
I am trying to install my new Nest thermostat but am confused about the wiring. My furnace is an old Lenox G20 Series Gas. My old thermostat used the w, r, y, and g terminals connected to the respective wires. The w from the thermostat is connected t...
heat link dead
my issue is the same as many others . the heat link is dead no light on wont reset after 10 or 20 seconds or by powering down. It is only 3 months out of warranty. I am reading below that you will not supply just the heat linkand have to purchase the...
Simple On/Off for Schedule
Why isn't there a simple on/off switch in the Nest app to enable and disable the schedule? The workarounds I've seen are inconvenient. Please add this simple option!
App showing offline
App shows offline and thermostat shows connected
Resolved! Nest Heat Link - No Power
Hi, My Nest Heat link has stopped working - no lights. There is 240 volts to the heat link. I assume the unit is dead.How do I get this fixed/replaced under warranty?Thanks,John
Heat link stopped working, reset didn't work no lights
Heat link stopped working at the weekend. Powering going to boiler but can't switch it on without heat link. Needs to be replaced?
Nest compatibility
Hello, I would like to know if my wiring compatible is with the nest thermostat. There are only 2 wires coming out of the wall. A blue and a red one. I will add a picture. Kind regards, Robin
Nest thermostat compatibility
Is this wiring compatible?
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