cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

replacement battery for nest learning thermostat

gmhyman
Community Member

Is there anywhere I can get a suitable replacement battery for my Nest learning thermostat (3rd generation)?  I see 1.41 wh batteries in various places, but the battery in there is 2.1 wh, and it loses it's charge every 4-6 weeks.

5 REPLIES 5

Jake
Community Specialist
Community Specialist

Hey gmhyman,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

gmhyman
Community Member

There really is no solution - my 3+ year old battery occasionally fails to hold a charge (or get fully charged) and there is no viable replacement, so my only solution is to manually charge the Nest when it happens or buy a new one.  Fortunately 30-45 minutes on the charger is enough to get things behaving, but it's not a very good solution, nor is not having a decent replacement battery good customer service.   I realize at least part of the problem is the way my thermostat/furnace wiring is set up - I have no C wire, resulting in my battery only charges when heating or cooling is happening, but it's clear that the battery is not what it once was.

Jake
Community Specialist
Community Specialist

Hey gmhyman,

 

I am sorry to hear about the trouble with the battery. Having to manually charge the device is never an ideal time. Have you tried looking into installing a C wire or a Nest Power Connector? If your system does not have a C wire, you could use the power connector, as it will provide you with a stable power source to charge the device when not in use. 

 

Please let me know if that helps, or if you have any questions from here. 

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey gmhyman,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey gmhyman,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake