10-05-2021 12:48 PM
Is there anywhere I can get a suitable replacement battery for my Nest learning thermostat (3rd generation)? I see 1.41 wh batteries in various places, but the battery in there is 2.1 wh, and it loses it's charge every 4-6 weeks.
11-04-2021 12:15 PM
Hey gmhyman,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-04-2021 05:21 PM
There really is no solution - my 3+ year old battery occasionally fails to hold a charge (or get fully charged) and there is no viable replacement, so my only solution is to manually charge the Nest when it happens or buy a new one. Fortunately 30-45 minutes on the charger is enough to get things behaving, but it's not a very good solution, nor is not having a decent replacement battery good customer service. I realize at least part of the problem is the way my thermostat/furnace wiring is set up - I have no C wire, resulting in my battery only charges when heating or cooling is happening, but it's clear that the battery is not what it once was.
11-08-2021 11:58 AM
Hey gmhyman,
I am sorry to hear about the trouble with the battery. Having to manually charge the device is never an ideal time. Have you tried looking into installing a C wire or a Nest Power Connector? If your system does not have a C wire, you could use the power connector, as it will provide you with a stable power source to charge the device when not in use.
Please let me know if that helps, or if you have any questions from here.
Best regards,
Jake
11-11-2021 11:48 AM
Hey gmhyman,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-15-2021 12:19 PM
Hey gmhyman,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake