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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Thermostat wires

I have a w/e wire. All the other wires seem compatible, where would this one go to the nest thermostat

Nest Learning Thermostat

Nest Learning Thermostat won’t hold battery charge. Goes offline continually. Charge and then it works for 24-48 hours or so. Any solutions? New unit perhaps needed? Worried that at some point it will also quit working manually on the wall. Thanks fo...

Kathy8 by Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

Nest heat link

My heat link has an amber link on, resetting doesn't work.

Gesm by Community Member
  • 92 Views
  • 3 replies
  • 0 kudos

Nest Compatibility with HVAC

My system does not have a C on it and google suggested I post here to see if someone can tell me if my system is compatible or not. Thanks

Resolved! How to reset four digit pin

I am trying to reset my four digit pin, and I don’t know how to reset it. I forgot it what it was. Thank you

Vaj by Community Member
  • 187 Views
  • 1 replies
  • 0 kudos

Nest thermostat model 1.4 wont hold temp

Open the Home app touch and hold your thermostat's tile.Make sure your thermostat is in Heat, Cool, or Heat • Cool mode before you try to start a temperature hold.Tap Hold temperature this is what online says to do but first of all what is your therm...

Fan run time Options

For over 5 years I have been sending in Emails to Nest and writing letters on this forum with no response from Best or Google which owns Nest. I have been trying to get one change made to the software for years with nothing. It just goes to show that...

Cfig77 by Community Member
  • 155 Views
  • 2 replies
  • 1 kudos

Nest thermostat 3th gen opentherm not detected

Hi there!I'm hoping someone can help me out with the following problem.We just moved to a new house with another central heating boiler brand. We also moved our thermostat, but can't get it to work.The heatlink is not detecting the open therm. H73. T...

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