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thermostat tells me no wifi networks

jdbodes
Community Member

need help with why after alll trouble shooting i have done still no network

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @jdbodes,

 

Thank you for posting in the community. I’m sorry to hear your Nest Thermostat is having trouble connecting to Wi-Fi because it is not detecting any network. I understand how important it is to have your device back online, and I appreciate you confirming that you’ve already performed troubleshooting. I’m happy to assist.

To gather the necessary information, please answer the following questions:

  • What type of Nest Thermostat do you have? The following article might be helpful: How to tell which Nest thermostat you have.
  • Could you please list the troubleshooting steps you've tried so far?
  • Are there any specific error codes or messages appearing on the thermostat's display?

I'll be waiting for your reply.

 

Best regards,

Derick.