12-12-2022 04:51 AM - edited 12-12-2022 04:53 AM
My contractor tried to connect Nest for me and for some reason it's not cooling, could anyone please look at the before and after wiring pics and tell me where we are wrong? and if it's a wiring issue?
pics attached:
12-16-2022 04:06 PM
Hi lirank,
Thanks for reaching out. Based on your photos, it looks like you have stranded wires. This type of wiring isn't compatible with the Nest Thermostat. You may try to contact a local pro to cap, solder or replace stranded wires with a solid core wire, which will work with the Nest thermostat. The method may depend on your local electrical code requirements.
Thanks,
Edward
12-19-2022 05:11 PM
Hi lirank,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
12-20-2022 05:19 PM
Hi lirank,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward