1st gen wifi need to be factory re-set what app?

[gary777]

Hi, I have a google 1st gen wifi and want to do a factory re-set. Can I use my google wifi app or do I need to use google home app. home app? Is there a video on how to do this, if I need to use the newer google home app?

Thank You, Gary

[olavrb]

Here is guidance on how to factory reset:

• https://support.google.com/googlenest/answer/6246619?hl=en

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@gary777, how's it going with your Google Wifi? Were you able to reset it? Let us know if you still need assistance and we'd be glad to help.

Thanks,

Edward

[EdwardT]

Hi gary777,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi gary777,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward