Adding google wifi point to existing network

[RS12]

I have a google wifi mesh network with 1 primary and 2 additional points. I want to add a fourth point. The Google home app asks me to connect the new point to one of the existing points via ethernet cable, which i did. But then it is asking me to create a new network name and password. I dont want a new network, I just want to set up another point so the mesh network will reach new part of the house. How do I do that?

[olavrb]

Since iOS is mentioned, see the following for some common setup problems:

• https://support.google.com/googlenest/answer/12961504?hl=en

Do you see your existing network in the Google Home app? If not, you must make that happen first. Else you have no existing network to add an addirional point to.

[Jeff]

Thanks for the info and explanations olavrb and Dianahemes.

Hi RS12,

I just wanted to jump in real fast to see if you saw the replies here and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[RS12]

Thank you everyone! I removed and reinstalled the network which solved the issue. 

[Jeff]

That's great news, RS12. Thanks for letting us know what worked for you.

As we got our resolution here, I just wanted to follow up to see if there's anything else you might need. If not, I'll go ahead and mark this one resolved in the next day or so.

Thanks again,

Jeff