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Android 12 causes Home to not show Internet

Community Member

After updating to Android 12 on a Samsung S21 Ultra, opening Google Home shows the Internet as "Your network is not online", as well as only 10 devices are showing, when there are 25 devices.

The Internet is working perfectly, as are all 25 devices.

I have uninstalled Google Home and reinstalled, the issue remains.


Community Specialist
Community Specialist

Hey there,
I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? Have you tried changing anything on the phone that you are using?

Please let me know.

Best regards,
Garrett DS

Hi Garrett, I have restarted the network, issue remains on the Google Home app installed on a Samsung S21 Ultra with ALL updates for Android 12.

Uninstalled and reinstalled Google Home app, and the issue remains.

EDIT: Pulled the power on the router for a second time since having this issue, and now everything is back to normal in the Google Home App; it is now showing Online and currently 23 devices attached.

Community Specialist
Community Specialist

Hey Blackspear,


Glad to hear you were able to get all the devices to come back online and show connected. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.


Best regards,