cancel
Showing results for 
Search instead for 
Did you mean: 

IOS update make Google Nest Wifi System Useless

ter222
Community Member

I got the Google Nest Wifi Router with 3 wifi points so I can monitor/control internet usage of my kids. Due to the recent IOS update, there is an option to click “private address” and this will create a new wifi-address and give internet access to the device while still being part of the mesh network. Does this hack have a way to be corrected or has Google yet to discover this problem? It make the Google Nest Wifi Router useless. Thanks in advance.

 

CA488D92-0446-4C92-9E47-382C21A34715.jpeg

 

6 REPLIES 6

olavrb
Gold Product Expert
Gold Product Expert

This is not an easy thing to solve for the router/ network itself. Maybe you can consider other alternatives, like managing devices and accounts?


I don't work for Google. I'm here to help and learn more.

ter222
Community Member

So basically I got sold Google devices that were advertised to make it easier controlling my kid’s internet usage but I have to now do more research on the above links making this Google Nest Wifi purchase useless. I should not have bought this wifi system in the 1st place. Thanks Google! I demand a refund!

Jeff
Community Specialist
Community Specialist

Hi, ter222.

I'm sorry for the frustrating experience you've had with the Nest WiFi setup. I can understand why you are upset here. While the product doesn't fit your use case, I can pass that along to our internal teams as a suggestion for a future feature. Have you tried contacting to support to speak directly with them yet?

Jeff
Community Specialist
Community Specialist

Hi, ter222.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks