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Can you delete old devices listed as offline from Google Wifi?

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Leo Pineda 

 

Trying to cleanup device list from Nest wifi and wanted to know if devices showing as offline can be deleted?

4 REPLIES 4

rgaila
Community Specialist
Community Specialist
Hey there Leo Pineda, 
Sorry for the late response, but I wanted to hop in here to provide an answer. I understand you're having some issues removing old devices from your wifi which can be tricky, but I'm happy to help. 
 
While you can not delete old devices, you can Pause and Unpause them, which should turn the device Grey when paused. The old devices get deleted after 60 days of being Paused in your list. 
 
Please let me know if you have any further questions or concerns as I'm happy to help. 
 
-From Garrett DS, Community Specialist.

CB
Community Member

But you can't pause them because the new app won't let you. If they are grey you have to set up a group and then add them to the group! 

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks