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Cannot find NZ wifi extenders!

BrenegadeNZ
Community Member

So... I've tried to buy Australia/ New Zealand wifi extenders for my exisiting Nest mesh network. I couldn't find any at all ANYWHERE. Only full set ups including wifi router and 1 or 2 extenders. I only need extenders.... not a whole new router. So I foolishly bought 2 while in the UK on holiday. Turns out they won't work with my AU network so I've basically bought 2 $200 paperweights. Great. 

 

Why oh why can I not buy a single (or multiple) extenders without buying a whole new router?!? Utterly useless and really disappointed. If anyone knows any way to get UK extenders to work I am absolutely ALL ears, otherwise I guess I'm off to list them on eBay 😂

6 REPLIES 6

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

If Google doesn't sell something from their online Google store within your country then it is considered as not supported.

I just checked the Australian Google store and they do sell individual Nest WiFi points within Australia.

Screenshot_20220816-152307.png

 

https://store.google.com/au/config/nest_wifi 

 

 

Regards,
Cathal

BrenegadeNZ
Community Member

Lol @ not supoorted - there's a large number of retailers in New Zealand happily selling the full kits here and I can confirm it's worked flawlessly for 2 years now. Thanks for the hot tip though!

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

Yeah I can also buy (imported) devices from other countries in the UK where I live from un-official retailers but the fact is that Google doesn't officially sell the Google Nest WiFi device within New Zealand! Sorry.

Google device availability:

https://support.google.com/store/answer/2462844 

 

 

 

Regards,
Cathal

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Cathal_S, thanks for the help!

 

@BrenegadeNZ, thanks for reaching out. We appreciate people who are keen on sharing with us their thoughts. We're always looking for ways to improve and we'll take this as feedback.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi BrenegadeNZ,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi BrenegadeNZ,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward