Google nest - printer connection

[lewisgroup1]

My hp cp2025dn printer (which is currently being used as wireless) is being seen on a different IP address than the one that is showing installed on my laptop. How do I get nest to see the printer on the same IP address? 

[EdwardT]

Hi lewisgroup1,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your printer that is connected in your Google Wifi. I'd love to know more about this and I have a few questions:

• What's the IP address of the printer?
• What is the default gateway of your network?
• Have you tried pinging the printer using your laptop? What's the result?

Thanks,

Edward

[EdwardT]

Hi lewisgroup1,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi lewisgroup1,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward