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Cant seem to migrate Wi-Fi network to the Google Home app

PyrateLV
Community Member

Got WiFi Internet a few years back through WeLink. Great so far and I was using Google WiFi with no problems, but now it wants me to migrate to Google Home.

I have tried following the Instructions, but there is no option under "Add and Manage" to "Import Google Wifi network"

Ive tried "Set up device" but it wont find my WiFi and when I choose one of the 3 options (Nest WiFi Router, Nest WiFi Point or Google WiFi) it just dumps me to the Home screen

Google Home is Updated.

Dont know where to go at this point.

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Make sure you are logged in with the same Google account in both apps, else it won't work. Here are detailed instructions:

Worst case you can factory reset all your pucks, if not possible through the Google Wifi app, then use the hardware method:

Then set up your network from the Google Home app:

If you make sure to use the same name (SSID) and password as your existing network, all devices will reconnect by themselves.


I don't work for Google.

PyrateLV
Community Member

Thanks Ill give those tips a try in the next week

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks