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Cell phone can't operate Google home app

IDRick
Community Member

My cell phone is 7 years old.  I added google wifi to my network in 2016 with the app on my phone.  I need to add another disk (node?) to my network but I can't do it on my cell phone.  Google Home app does not work on my cell?  Is there a workaround?  My cell meets my needs (exception of Google Home app) so prefer not to buy a new cell phone.  Anyone help?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there IDRick, 
Sorry to hear about the troubles you're having with your cellphone and adding another node to your network, I'm happy to look into this for you. 

 

Would you mind letting me know what type of phone do you have? Also, is your phone up to date with all updates?

 

I look forward to your answer. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

frances
Community Specialist
Community Specialist

Hi All,

 

As I have not received any response, I'll go ahead and lock this thread. As always, feel free to start a new thread if you have any questions or concerns and we'll be happy to help.