01-18-2023 02:29 PM
Hello, My ISP found that my speed drops dramatically when I log into my wifi. I have a fixed wireless system and the 5 ghz is operating at 5745 which causes my receiving dish have issues. I’ve look throughout the google wifi but can’t find the area to adjust the output.
Any help will be appreciated
01-19-2023 07:14 AM
Hello @Foggy420
Unfortunately, even when multiple systems are all following the regulatory rules for this spectrum, interference can still occur. Even more unfortunately, this channel is not configurable for Google/Nest WiFi (there are surprisingly few options in this spectrum). The last time I helped someone with this issue, they were able to get their fixed wireless ISP to change them to another channel, but if your ISP can't (or won't) do that, then I'm afraid the only suggestion I have is to switch to another WiFi product (but keep the receipt and packaging for anything you try in case it has a similar issue).
01-21-2023 06:32 PM
01-24-2023 10:10 PM
Hi Foggy420,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Abi
01-26-2023 03:05 PM
Hi everyone,
@Foggy420 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
I appreciate the help, Abi and MichaelP.
Regards,
Emerson