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Connecting Google nest to modem/router combo

--_RaVeN_--
Community Member

Hi, I recently purchased a Google nest router and 2 points. The router is connected to my dad's modem/router combo I live right next door and my brother lives next to me and we each have a point. When I do the mesh test they all say great connection. Upload download speeds are great. The issue is lately our routee and points have been messing up and wifi has been dropping constantly and then takes forever to come back on. But, the pace router doesn't go off and the wifi connection doesn't drop at all. Its only the Google nest router having a problem.. We've had this setup for about 4 months and everything was great up til about a week ago. I've done some research and I've concluded that I need to put the original router I to bridge mode. So the problem is, my dad won't let me because his cable modem is connected to the modem/router combo and he says that if I put it in bridge mode, he won't be able to watch his cable anymore because he can't connect his cable modem to the Google nest router.. So my question is, if I put his modem/router into bridge mode, how would that work with his cable modem? I believe we have DSL if that helps figure this out. Any help would be great as I'm sick of my internet dropping constantly.  Thank you 

8 REPLIES 8

kiltguy2112
Silver Product Expert
Silver Product Expert

Without seeing your actual setup, I think your father is correct. The tv box needs to get a MOCA signal from the router. If it does not get that signal the correct way the channel guide and premium channels will not work. 

Jeff
Community Specialist
Community Specialist

Hi, --_RaVeN_--
I just wanted to jump in real fast to see if you saw klitguy2112's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

mchase
Community Member

I have a similar question. Is there any conflict when plugging Nest Wifi into the existing combo modem/router and using both wifi networks? Do I need to disconnect the wifi settings on the combo modem/router? Thanks

kiltguy2112
Silver Product Expert
Silver Product Expert

Nest wifi makes its own subnet, so it will not "talk" to anything plugged into the ISP router.  If you have devices that are currently pluged into an ethernet port on the ISP box the Nest wifi will not see it. I would plug a switch into the lan port of the Nest, and mve my wired devices to that, and turn off the wifi on the ISP router.  As long as the ISP router is first in line, your cable boxes should still work.

Jeff
Community Specialist
Community Specialist

Good input, kiltguy2112.

Also, mchase, if you're using a combo modem/router along with Nest WiFi, you can definitely run into some double NAT issues or other types of odd behavior. It's recommended that you only use the Nest WiFi for wireless networking and do as kiltguy2112 suggested for wired inputs.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, mchase.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, all.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks