Hi, I've just joined Virgin Media fibre broadband at about 350mbs. My old Google Nest 5 I'm told is no longer needed given much stronger signals around the house.
But I want to try and keep the 2 Nest points set up, as I use the speakers in them, and if I can use the mesh part too then all the better. How can I do this please? I've tried this link but it doesn't work -
https://support.google.com/googlenest/answer/9548099#zippy=%2Cnest-wifi-points-only%2Cinstructions
I get to step 7 (add home) but it doesn't automatically find my device. Sort of.
It looks for devices, it then asks 'What are you setting up?' and it seems that no matter what I add, it looks for devices and then takes me back to 'what are you setting up?'.
The 2 points glow yellow. The Nest Router has a white glowing light and is unplugged from the old DSL cable (as I no longer use that). The new wifi uses a different cable that doesn't plug in to the Nest Router.
The Nest Router itself is plugged in to the new Virgin router but it makes no difference if I unplug it - it just loops to the 'what are you setting up' screen.
I've tried to add them as :-
Wifi - Nest Wifi point
Wifi - Nest Wifi router
Speaker; and even
Bridge, and Matter Enable Device, but when I scan the QR code on the points, the Google Home App says 'this is not the QR code you are looking for'.
Any help appreciated. Thanks.
