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Connection failed when trying to add 2nd access point.

PaulBHenry
Community Member

I have set up my primary access point but I am having trouble adding the second access point in google home.  I keep getting a connection failed error.  Please let me know what I need to do.  
Thanks

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Try keeping it close to the primary/ master during setup, let it update and reboot, then move it where you want after?


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@PaulBHenry, how's it going with your Google Wifi? Were you able to try the steps that olavrb provided? Let us know if you have questions and we'd be glad to assist.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, PaulBHenry.

I'm checking in as well to see if you still needed some help here or to see if you had things sorted out.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hey, everyone.
It looks like we've slowed down here. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks,
- Jeff