Delete WiFi router no longer have access to

[Fishizer]

Hello. Believe I have the second gen Google WiFi mesh set up with 3 routers. I was to delete an old google WiFi router that is still showing up on the app. I don’t have access to it though. It doesn’t seem to let me delete a router unless there is access to it. Any workaround? 

[carguy143]

You could try a factory reset through the Home App. 

[AbigailF]

Hi folks,

Appreciate your help here, @carguy143.

@Fishizer, thanks for posting. I’d like to check if you were able to try carguy143’s suggestion. Also, here are the steps to factory reset your Google Wifi router from your Google Home app:

1. Open the Google Home app.
2. Tap Wi-Fi > Settings > Factory reset network > OK.

Let us know it that helps.
 

Regards,

Abi

[AbigailF]

Hey Fishizer,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Best,
Abi

[AbigailF]

Hello Fishizer,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi

[timothyaglaser]

How about steps to delete WiFi Router i no longer have? Factory resetting only creates tons more work setting other devices backup. So I'd like a straight forward way like used to exist. 

[AbigailF]

Hi timothyaglaser,

If it was the main Google Wifi router, you will need to factory reset your entire network as you won’t be able to set up your other Google Wifi points without a new main Google Wifi router first. Feel free to reply if you have any questions or clarifications.

Regards,
Abi

[timothyaglaser]

Thanks, I'll try that 

[AbigailF]

Hey timothyaglaser,

You're welcome! Let us know if that worked or if you still need help. If you have any follow-up questions, don't hesitate to reply to this thread.

Cheers,
Abi

[timothyaglaser]

Pleased to tell you Yes it worked, butter smooth! 

[AbigailF]

Hello timothyaglaser,

That's great! I'm happy to hear you were able to have it all set up. If you still have any other questions or clarifications, feel free to reply to this thread. I'll wait for your update.

Best,
Abi

[AbigailF]

Hi timothyaglaser,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Thanks, 
Abi

[AbigailF]

Hey timothyaglaser,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi