06-05-2022 08:21 PM
I am unable to delete some of my Family Wi-Fi schedules. The option to delete is not there. It appears to be the ones that migrated from the old app. What is the solution to delete these?
06-09-2022 02:57 PM
Hey there, Jackiehult.
Sorry for the confusion and difficulty you've had with the Family Groups. Below are the steps to remove a group. If you're following these steps and aren't seeing the proper options, let me know.
Thanks.
06-12-2022 03:58 PM
Hi folks,
@Jeffrey, thanks for the help!
@Jackiehult, how's it going with your Google Wifi? Were you able to follow the steps that Jeffrey provided?
Thanks,
Edward
06-12-2022 04:02 PM
I’m not trying to delete a group, I’m trying to delete a schedule. It doesn’t give me the delete schedule option for some schedules while others it does.
06-12-2022 04:20 PM
Hi Jackiehult,
Thanks for the response. Just to clarify, is the delete option from the 3 dots grayed out or not available? Also, is there a delete button for new schedules?
Thanks,
Edward
06-13-2022 09:22 AM
The dots were not grayed out but the delete option was not even showing up. I deleted the app and reinstalled and I see it now.
06-13-2022 09:26 AM
Hi Jackiehult,
Thanks for the update and letting us know the steps that you've done to resolve it. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
06-17-2022 12:14 PM
Hey, Jackihult.
I'm just following up as it looks like you got your resolution. Before I mark this as resolved, is there anything else you might need? If so, just let us know.
Thanks,
- Jeff
06-21-2022 10:13 AM
Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
- Jeff
06-21-2022 01:27 PM
This is resolved. Thanks
06-22-2022 09:52 AM
Great, I'm happy to hear that, Jackiehult. Thanks for the update.
We'll mark this one as resolved. If anyone else needs anything from here, please go ahead and open up a new thread.
Thanks,
- Jeff