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Devices drop and cannot reconnect

Community Member

My Google Wifi (Gen 1) network has been running without a hitch for several years, but a few weeks ago has developed a connectivity issue: every week or so, devices drop off the network and are unable to reconnect.  This is affecting many difference devices (MacBook, iPhone, smart switches, etc.) , and resetting the devices doesn't help - the only thing that helps is restarting the Google Wifi network entirely. When the devices *are* connected, throughput is fine. 


Anyone have a clue about what might be going on?


My Google Wifi reports that it's on 13729.57.27.  It's frustrating that there is no information on *when* this version was installed, so I can't tell if the problems I'm seeing are correlated with a software update.