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Did recent update solve the 2.4 GHz issue for smart devices?

RBG53
Community Member

I've just purchased a Google WiFi system but am concerned about the ability to choose a 2.4 GHz channel that so many smart devices have as the only option.  If Google doesn't have a management app to separate the two or to turn off 5 GHz while setting up, I'll probably choose a different system.

1 ACCEPTED SOLUTION

Juzdu
Silver Product Expert
Silver Product Expert

There is no ability to separately manage 2.4/5ghz with Google/Nest Wifi.

View solution in original post

12 REPLIES 12

Juzdu
Silver Product Expert
Silver Product Expert

There is no ability to separately manage 2.4/5ghz with Google/Nest Wifi.

BDoveB
Community Member

Can anyone recommend an extender that can step-down from Gig speed to 2.4 GHz?  I have a number of devices that don't connect to my new Google Fiber - leak detection, security devices, robot vacuum 

Juzdu
Silver Product Expert
Silver Product Expert

Fish around the people you know, they usually have a few old 2.4ghz routers stashed away, nobody can ever bring themselves to throw them out!

Darwin
Community Member

Of zet een pipeline op met een eerste router, e.g. Linksys of Nigthawk. Tweedehands goede en goedkope routers. Die de Nest goed kunnen ondersteunen.

Darwin
Community Member

Het zou handing zijn wanneer fabrikanten, zoals Philips, ook lampen (van) maken met 5GHz Wi-Fi 

ik denk dat we dan van veel Nest Hub problemen verlost zijn.

Jeff
Community Specialist
Community Specialist

Hey, RGB53.

As Juzdu mentioned there's no way to manually control the 2.4GHz and 5GHz bands, but most devices can see the correct band and connect without issue. If you have any issues with a specific device, you can post to the community and usually find good help here. As Juzdu was able to answer your question, is there anything else you might need before we mark this as resolved?

Thanks,

- Jeff

Darwin
Community Member

Het verhaal 2.4GHz < > 5GHz met betrekking tot Google Nest Wi-Fi zat/zit mij tog niet lekker. Ik ben op zoek gegaan en het volgende gevonden (beschrijving Google)

Kort: Nest WiFi kiest zelf sterk kanaal.
Standaard is 2,4GHz de golflengte, 
dus een groter bereik. Daarom is voor veel apparaten de 2.4GHz band de standaard.

Om het hele verhaal te lezen volg deze link, in Chrome

Jeff
Community Specialist
Community Specialist

Hey, all.

I'm just checking in to see if anyone still had questions here or to see if we've answered the original post's question completely. If you have any more questions, just let me know.

Thanks,

- Jeff

Darwin
Community Member

De golven van de 2,4GHz-frequentieband kunnen een grotere afstand afleggen dan die van de 5GHz-frequentieband. Als je telefoon niet tussen wifi-frequentiebanden kan schakelen, ga je verder bij je router en punten vandaan staan tot je telefoon overschakelt naar de 2,4GHz-frequentieband. Ga vervolgens verder met het instellen van je smarthome-apparaten.

Jeff
Community Specialist
Community Specialist

Darwin's suggestion is a good one. That tends to work for a lot of people. Another option is to create a wireless hotspot with a cell phone as those usually are 2.4GHz when they broadcast. Set up the hotspot with the same network name and password as your main network. Once devices connect to the hotspot, go ahead and turn it off and the newly set up devices will most often connect to the main network after that.

Thanks,

- Jeff

Darwin
Community Member

Jeff, houdt er rekening mee dat een mobiele telefoon doorgaans werkt met 5GHz. Het ombuigen naar 4GHz kan voor veel mensen een probleem vormen.

Have a nice day,

Darwin

Jeff
Community Specialist
Community Specialist

Hi, all.

As we got the original question answered here, I'm going to go ahead and close up the thread within the next day. If there's anything else anyone would like to add or if they have any additional questions, just let me know.

Thanks,

- Jeff