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Don’t know default setup password for google nest hub

Kristenp
Community Member

Hi could someone help please. What is the default password to access the setup wifi for the nest hub. It’s not documented anywhere. I can’t find an option to set it up in google home or to change it. This is my first device set up so there is no pre-existing password. I’m at the hub set up stage and the device asks me to connect to the setup wifi for which I don’t know the password. I’ve tried my providers wifi password and the number on the base of the hub. When setting up the hub the scan option is not there also so I’ve had to manually enter the number on the base of the hub. The setup is not going at all like the videos . Please help me  🙂

9 REPLIES 9

David_K
Platinum Product Expert
Platinum Product Expert

The setup Wifi network broadcast by the device does not have a password. You should be able to connect to it, then open the Google Home app to start the setup.

Imbatman
Community Member

No it doesn’t, mine came out of the box asking for a password! This answer by davidking is incorrect

robkarp
Community Member

what was the password??

robkarp
Community Member

any solution to this problem?? 

RM7
Community Member

If the Nest Hub is new, then there is a code under the QR-Barcode that is the pw.

Hope this helps.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake