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Double NAT address

Ramonea
Community Member

Hello How do I address double NAT addresses.  My fiber connection is on a pass through mode so I only use the modem but not the router. This is hard wired to a Googlr Wifi Gen 1 puck which has two other pucks as points. The Google wifi router haa a different Wan address than the modem. What do I do? 

1 ACCEPTED SOLUTION

olavrb
Gold Product Expert
Gold Product Expert

Preferably connect the machine running Plex with ethernet cable:

Then set static IP first, by using DHCP reservation:

Then port forward:

Must also port forward on the other modem/ router if you don't manage to bridge it.


I don't work for Google. I'm here to help and learn more.

View solution in original post

14 REPLIES 14

olavrb
Gold Product Expert
Gold Product Expert

You bridge the modem, ask your ISP how, or search up the specific modem model and brand + bridge.

Side note: It's possible to port forward through two NAT routers, if that's what you mean.


I don't work for Google. I'm here to help and learn more.

Ramonea
Community Member

Thank you.  I will ask my ISP about bridging the modem. I am doing this because remote access to my PLEX server drops off and PLEX says it is due to double NAT addresses

olavrb
Gold Product Expert
Gold Product Expert

I see. It will be more reliable if you set up port forwarding rules vs. UPnP, no matter double or single NAT. 🙂


I don't work for Google. I'm here to help and learn more.

Ramonea
Community Member

Thank you. How do you do that? I have UPnP active on my Mesh network and understand basic networking but do not know how to set port forwarding rules. Can you point me to s how to specifically to a Google mesh system. Thank you again. 

olavrb
Gold Product Expert
Gold Product Expert

Preferably connect the machine running Plex with ethernet cable:

Then set static IP first, by using DHCP reservation:

Then port forward:

Must also port forward on the other modem/ router if you don't manage to bridge it.


I don't work for Google. I'm here to help and learn more.

Ramonea
Community Member

Hi Thank you. I have done items  2& 3  static IP of where Plex server is connected and will wire it. I have to connect it to the router or I can connect to any point as my router is downstairs while switch where Plex server is connected is upstairs in our home. Have accepted your soultion and observe how it works. Thank you again. 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Ramonea, how's it going with your Google Nest WiFi? Still need our help?

 

Thanks,

Edward

Ramonea
Community Member

Hello Edward

It is working much better now but I still have to hardwire my Macbook to complete the recommendation. And also get in touch with my ISP so I can set up port forwarding at the modem. Thank you for asking and the community for being so helpful. 

EdwardT
Community Specialist
Community Specialist

Hi Ramonea,

 

Thanks for the response. I'm glad to hear that it's working better now. Please let us know if you have other concerns and we'd be glad to help.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Ramonea,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 
 

Thanks,

Edward

Ramonea
Community Member

Hi Edward I have hard wired 

my Macbook to a point on its LAN port. And it has stabilized the situation more. However I have a question.When I check on the Home it still says it is a wireless connection and when tested it still shows wireless speeds Does this mean my Ethernet connection is not working

 

 

Jeff
Community Specialist
Community Specialist

Hi, Ramonea.

It's been a while since we saw any activity here and I wanted to check in to see if you had this fully sorted out or if you still needed some help here. Let me know where you're at on this and I'll be happy to help if needed.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks