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Google Mesh Wifi suddenly slow and disconnecting frequently

DMA1
Community Member

‎09-07-2023 10:51 AM

I have a Google Wifi Modem and 2 mesh extenders that have been in the same position and working perfectly for the past 12 months. 

As of last week, I've started to have connectivity issues. Those issues are:

  • Frequent disconnects on my iPhone, iPad and Smart TVs
    • My wifi will randomly drop and sometimes reconnects on its own, otherwise I need to go into my network settings and re-establish a connection to my home wifi
  • Slow speeds on certain devices that were not experiencing speed issues before

Some articles talk about firmware update issues and you unfortunately fall victim to it. Wondering what my options are. Do I need to move away from Google's mesh wifi products?

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2 REPLIES 2

treiter
Community Member

‎09-07-2023 12:02 PM

I too have had issues with the speed and connectivity over the last 2 weeks. No change to network settings but suddenly the speed and reliability are extremely undependable. SlingTV struggles to stream from any device, can't join video chat meetings, and general browsing slowness. 

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Will13
Community Member

‎09-07-2023 07:24 PM

I have the same issue. My router now only works via LAN cable. Don’t know if the best router simply does not work anymore and can’t get through to Google support. 

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