Google Mesh and New Home App

[RyCurtis]

I have 1st gen Google Wi-Fi.  It’s working properly but I am unable to manage it on the new app.  I did migrate it from the old Google Wi-Fi app to the new home app but I’m certain some update has caused this issue.  

I don’t even see the Wi-Fi in the home app. 

when I try to add wifi it doesn’t find anything and just continues to cycle through the same choice. 

any help will be greatly appreciated.  

[EdwardT]

Hi RyCurtis,

Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Google WiFi with the Google Home app. To isolate the issue, please make sure that you're logged in to the correct account on the Google Home app. You could also check if the correct home structure is selected. You could click on this link to learn more about managing home structures.

Thanks,

Edward

[EdwardT]

Hi RyCurtis,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

[EdwardT]

Hi RyCurtis,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks