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Google Nest Wifi not working with an unmanaged Switch

kmsyd777
Community Member

Hi,

So I have an unmanaged switch (TP-Link 5 Port Gigabit Ethernet PoE, TL-SG1005P), connected directly to the fiber modem (NBN Australia NTD) coming into my garage. I would then like to connect a Google Wifi Nest router to the switch and then have connect it to various access points inside the house. But for some reason it's not connecting through to the internet. 

 

I have also an eero pro router connected to the switch and that's working fine and it creates the mesh, but I was hoping to connect the Google Wifi as well if I can to create a separate network for some of my other devices. Any help will be greatly appreciated. 

 

Thanks

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

Your Nest Wifi router is a router and firewall that creates a new "inner" network. Any switch should be connected inside this network (i.e., connected to the LAN port on the router). It's possible your modem also has router/firewall/NAT functionality. If it's bridged, putting the switch between your modem and the Nest Wifi Router is a bad idea, as devices connected to the switch will fight for the only available public IP address from your internet service provider, which I suspect is what is happening in your case. I would imagine if you disconnect the Eero router, and connect your Nest Wifi router it will work but explains why you can't have both routers connected to the switch at the same time.

The short answer is the fundamental technology at play here doesn't support what you're trying to do. It's also strongly not recommended to try to use mesh Wifi products from two different manufacturers. You're going to create a whole host of problems by trying to do that. My advice would be to pick one of them and have Wifi points solely from the same manufacturer.

Your modem needs to be connected to the WAN port of whatever you choose to go with, LAN port to the switch, and then the switch can feed everything else in your home, including any secondary Wifi points or wired devices you may have.

 

kmsyd777
Community Member

Thanks - yes it worked. 

David_K
Platinum Product Expert
Platinum Product Expert

No problem!

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I appreciate your assistance here, @David_K.

@kmsyd777, thanks for reaching out. It seems like your concerns were already addressed. I want to make sure that everything is covered on your end. Feel free to reply to this thread if you have additional questions or concerns.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey kmsyd777,

I wanted to see if you are still in need of any help. Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further.

Regards, 
Thanks