05-15-2023 11:25 AM
My Google Wi-Fi point is stuck in a cycle of flashing blue and solid blue lights. Can’t be found in Google home app.
context: I have two devices in my home- the main router and an extender. The main router works just fine but the other day I noticed the extender wasn’t on- the power supply isn’t functional. I don’t know how long ago it was last on so I found another power supply but it wasnt connecting to the network. I then tried factory resetting through the app and now it won’t show up in app to connect and is stuck in this endless cycle. Any thoughts?
Answered! Go to the Recommended Answer.
05-15-2023 02:03 PM
Turns out it was a power supply issue. The temporary cord I was using wasn’t a Google product. I fixed the original cord and after plugging it back in- everything worked just fine.
05-15-2023 11:44 AM
05-15-2023 12:50 PM
Thanks for answering @RXShorty. To clarify when it blinks it’s a fast flash- not the slow pulse that I think indicates readiness for set up. It’s been in this cycle for days now. Still won’t show up in the app for connection.
05-15-2023 12:53 PM
Hi @Aaron2
Maybe worth a shot doing a factory reset and set it up like new.
05-15-2023 02:03 PM
Turns out it was a power supply issue. The temporary cord I was using wasn’t a Google product. I fixed the original cord and after plugging it back in- everything worked just fine.
05-15-2023 02:09 PM
Hi @Aaron2
Thanks for sharing the solution and glad it is resolved! 😊
05-22-2023 08:39 PM
05-26-2023 08:26 AM
Hello Aaron2,
We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.
Regards,
Lovely
05-27-2023 09:05 AM
Hi again Aaron2,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.
Cheers,
Lovely