I got Fiber to the house with 150Mbs up and down. When connected to the provider's modem over wifi or ethernet, I am getting that speed. But once connecting the Google WiFi point to the provider's modem with an ethernet cable and connecting my laptop to that Google WiFi point over wi-fi or with an ethernet cable, the speeds drop to 50 down and 8 up. Why???
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
Remove any special characters in your network name and password.
Set a custom DNS at 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
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