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Google wifi

djessb
Community Member

I have google wifi with 3 points. I haven’t used the extra points for a year. I’ve turned them back on but cannot see where to mesh them in google home. It won’t come up automatically like it used to in google wifi. 
Any suggestions? Thank you.

3 REPLIES 3

Jhonleanmel
Community Specialist
Community Specialist

Hey djessb,
 

Thanks for reaching out ― let's see what's going on.

 

A few questions: do you have active Google Wifi devices? Have you migrated your Google Wifi devices into the Google Home app? If not, check this guide on how to Migrate Google Wifi to the Google Home app. Once migrated, follow the steps below:

 

  • Open the Google Home app .
  • Tap Add  tap Set up device.
  • Under Set up a new device, tap New device.
  • If prompted, choose a home.
  • Select the point tap Next.
  • Tap Scan code.
  • On the bottom of the device, scan the QR code. 
  • If unable to scan the QR code, tap Continue without scanning, and enter the setup key found on the bottom of the device.
  • Follow the in-app instructions to finish set up.
  • If there's another point to add, in the app, tap Yes when prompted or repeat these steps at a later time for additional points.
  • Once all of the Google Wifi devices have been added, the app will perform a mesh test to confirm that everything works.

Let us know how it goes.

 

Thanks,

Mel

Hey djessb,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,
Mel

Hi djessb,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Mel