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HP 7520 all-in-one printer will not connect to Wi-Fi.

Zabswish
Community Member

My hp 7520 all-in-one printer finds the network but will not connect with the google Wi-Fi.  Error report says MAC address no filtering - fail. Everything else set up with no problem. Help please 

4 REPLIES 4

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @Zabswish 

Can you try disabling WPA3 in the Google Home app ("Wi-Fi" bubble on main screen, gear icon in upper right corner, then disable the WPA3 switch)? That may reboot the network, but based on some other reports, it may allow your printer to connect properly.

Alternatively, if you can connect it directly to a computer via USB, that may work as well, especially if that computer can then share the printer on the local network.

This HP support community thread seems relevant: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Photosmart-7520-Support-for-WPA2-... 

Jeff
Community Specialist
Community Specialist

Hi, Zabswish.
I just wanted to jump in real fast to see if you saw MichaelP's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks