I can’t find the factory reset button (model GJ2CQ)

[Tato]

I need to factory reset a Google Wifi point, but I can’t find the rest button. Model is GJ2CQ. It doesn’t have a button on the back, And it doesn’t have a button on the bottom either (unless it’s covered by the product label.) Does anybody know how to hardware reset it? Thank you.

[Beast]

Go to home app and do a factory reset from it.

[Tato · Accepted solution]

Thank you for your help. For the record, someone told me that “On the sticker with the QR code, you'll see a circle right above the words "setup network". The button is under that circle. Just press on that circle, and you should feel the button beneath it.” That solved my problem.

[Jeff]

Hey, Tato.

Thanks for coming back and letting us know you were able to resolve this and for posting the answer here to the community. It always helps others out when our community members follow up.

Since we have our solution on this, I'm going to go ahead and close up the thread. If anyone needs anything else or has any other questions, please feel free to start a new thread.

Thanks.