IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

[MarkyR74]

Hello,

linking into this previous thread:

http://www.googlenestcommunity.com/t5/Nest-Wifi/IPV6-Not-Working/m-p/229175#M24336

Which you have closed without my reply….

I have restored to factory defaults my google WiFi, and hard reset my modem to ensure it’s on factory defaults and I STILL do not get IPv6 on my devices, your firmware isn’t resolving the issue. As I said before, google WiFi wasn’t giving me IPv6, if I plugged in my Eero Pro 6 they would.

[Jhonleanmel]

Hi MarkyR74,

Thanks for reaching out and I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

[MarkyR74]

Hi, thanks for the reply, I have completed the form.

[EmersonB]

Hi everyone,

@MarkyR74 we got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Let us know if you have more questions in mind.

@mel I appreciate your response.

Regards,
Emerson

[Jhonleanmel]

Hey folks,

Thanks for the help, @EmersonB.

@MarkyR74, keep your lines open as our team will reach out to you via email anytime soon. 

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers, 
Mel