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Installing wifi point

Szyfam5
Community Member

I just hooked up the Google router and now trying to install first point. I have to keep clicking on Wi-Fi and then install point and it keeps going back to asking me what i want to install. Please help

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Here is the setup guide:

And since iOS is mentioned, make sure the device you use for the Google Home app has no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Also make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi Szyfam5,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey again Szyfam5,

 

I'm just checking in once more to see if you were still looking for some help on this. If so, just let us know.

 

Thanks,

Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff