01-12-2023 03:08 AM
My modem is unable to give internet connection to the google nest wifi Router any help?
01-13-2023 12:03 AM - edited 01-13-2023 12:04 AM
What ISP and modem?
Some ISPs requires them to whitelist the MAC address of your 3rd party router.
Some uses VLAN tags, which Nest Wifi does not support very well:
Often it's just that the ISP modem also acts as a router, and putting it into bridge mode or bypass mode fixes it. Nest Wifi does not always work with what's known as "double NAT".
01-17-2023 04:49 PM
01-22-2023 10:01 PM
Hi Halts,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Thanks,
Abi
01-23-2023 02:02 AM
All good here 👍
01-23-2023 10:42 PM
Hey Halts,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Regards,
Abi