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Is it possible to get Google WIFI working with BT Smart Hub 2

psmith75
Community Member

I have just had Full Fibre installed with BT, and been given a Smart Hub 2 along with it. Is there any way to get my Google WIFI working with the Smart Hub 2 (even with a bit of extra equipment)? I think I know I can connect the Google WIFI direct to the fibre box on the wall (to avoid the Smart Hub 2) but if I do that I don't believe I can then use Digital Voice phones. So it seems I can have a phone or WIFI but not both. Thanks.

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @psmith75 

I think you are creating a double NAT situation which is not ideal.
So it could work but you could run into some problems.

Found THIS topic about the Smart Hub 2.

Jeff
Community Specialist
Community Specialist

Hi psmith75,

I just wanted to jump in real fast to see if you saw RXShorty's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

AbigailF
Community Specialist
Community Specialist

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi