Issues with Google Wifi and Macbook Pro 2019 running MAC OS Monterey 12.4

[Emiliano]

Hi,

I have a Google WiFi (1st Gen) working in my home, and I just have problems of conectivity with my Macbook Pro. Sudenly the MAC lose the conectivity with the default gateway... I can't ping to the 192.168.86.1 from the MAC. I try to disconnect the MAC, shut the wireless interface, without success... and the only way to fix this, is wait until the time resolve the misterious issue... The rest of the devices doesn't have any problem...

Anyone have this issue? any help to try to fix or how to start to troubleshooting?

Thanks!

Emiliano 

[EdwardT]

Hi Emiliano,

Thanks for reaching out. I'm sorry to hear that you're having an issue with the connection of your Macbook. I'd love to know more about this and I have a few questions:

• Are you getting any messages when trying to reconnect to the Wifi?
• Can your Macbook connect to other network?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Emiliano,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Jeff]

Hi, Emiliano.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

[Jeff]

Hi again, Emiliano.

I'm just checking in once more to see if you still needed some help on this.

Thanks,

- Jeff