cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Mesh test saying my nest is not connected

Cisneroz
Community Member
 
4 REPLIES 4

Cisneroz
Community Member

Mesh test saying my nest is not connect

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If there's a network problem try rebooting the network, either via the app or by unplugging the devices and plugging back in after 30 seconds.  If this does not work, a factory reboot may be required. 

Jeff
Community Specialist
Community Specialist

Hi, Cisneroz.
I just wanted to check in real fast to see if you saw Ashepherdson's reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks