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Mesh won’t discover third point

Jared1618
Community Member

Soo frustrated.  New iPhone wouldn’t connect to Apple TV which let you me trying to reset Wifi, but new phone didn’t have login info stored sooo…Catostrophoc home internet failure.

 

first access point took about 10 tries to connect, second took 20.  Third is still not connected and I have no clue why.  Followed all instructions, read numerous troubleshoots on here.  After 4 hours i still can’t access my Apple TV via my Wifi.  

Home app simply will not discover third mesh point.  Tried hard wired, and moved it nearest point one. Simply fails to discover it each time.  

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Have you factory reset this 3rd point before trying to set it up?

It should be slowly pulsing white when it's ready for setup.


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Jared1618, how's it going with your Google Wifi? Were you able to check the links that olavrb provided? Let us know if you have questions and we'd be glad to help.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Jared1618,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Jared1618,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward