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Moving to a new house with previous house network still active

jgt10
Community Member

‎11-29-2023 07:57 AM

We are doing a SLOW move from one house to another. I have internet up at both. I moved one of the nodes to the new house. 

The node shows up in Google home, but three node is not putting up a wifi signal. The node is Flashing red. 

Do I have to reset the node if so how?

Do I need to build a new installation for the new house.? If so, how do I get the node to reset so I can build the new wifi network?

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David_K
Diamond Product Expert
Diamond Product Expert

‎12-02-2023 05:29 AM

If you've moved it to a different house intending to use it with a different internet service provider then yes you need to reset it and set it up again in different home structure.

Factory reset your Wifi device - Google Nest Help

Scroll to the bottom, select “My device isn’t available in the Google Home app”. then select the model to see the reset steps using the physical reset button on the device. Once reset, create a new home structure and set it up in the new home structure.

Share a home and devices in the Google Home app - Google Nest Help

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