10-11-2022 07:33 AM
I have an older Google Nest and an ATT router and modem. Should I disconnect the ATT router? Also, I recently moved. How do I change the locations on the mesh to reflect the new rooms? I'm not technlogically savvy so all input in simple terms is appreciated!
10-15-2022 02:14 PM
Hi ksg732,
Thanks for posting ― let's get this sorted out.
Your Google Nest Wifi router needs to be directly connected to an Internet source which is your AT&T modem/router. You can change your device's room.
Here's how:
Let us know how it goes.
Best,
Mel
10-18-2022 02:27 PM
Hey ksg732,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Thanks,
Mel
10-19-2022 03:17 PM
Hi ksg732,
Thanks for getting back to me. Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you.
Best,
Dan
10-19-2022 02:38 PM
Hi ksg732,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Regards,
Dan
10-19-2022 02:56 PM
This is such a great resource. Much appreciate the advice. Thank you!