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Need guidance about my old good mesh wi-fi

ksg732
Community Member

I have an older Google Nest and an ATT router and modem.  Should I disconnect the ATT router?  Also, I recently moved.  How do I change the locations on the mesh to reflect the new rooms?  I'm not technlogically savvy so all input in simple terms is appreciated!

5 REPLIES 5

Jhonleanmel
Community Specialist
Community Specialist

Hi ksg732,

 

Thanks for posting ― let's get this sorted out.

 

Your Google Nest Wifi router needs to be directly connected to an Internet source which is your AT&T modem/router. You can change your device's room. 

 

Here's how:

 

  1. Open your Google Home app.
  2. Tap the device you want to edit.
  3. Tap the Settings icon/ Gear icon on the upper right.
  4. Select 'Room'.
  5. Tap the room name you want to move the device under.

Let us know how it goes.

 

Best,

Mel

Hey ksg732,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,
Mel

Dan_A
Community Specialist
Community Specialist

Hi ksg732,

 

Thanks for getting back to me. Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hi ksg732,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Regards,

Dan

ksg732
Community Member

This is such a great resource. Much appreciate the advice. Thank you!