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Nest Wi-Fi doesn’t connect to Spectrum cable modem

Xzx
Community Member

The new google nest router will not connect to my spectrum cable modem and recognize the Wi-Fi signal that spectrum provides.

4 REPLIES 4

PatrickP_Viking
Silver Product Expert
Silver Product Expert

Hey @Xzx .

You will need to disable Wifi on the Spectrum modem and put it into bridge mode; both can be done in the settings. If you try to use the Spectrum Wifi you will end up with a Double NAT situation.

Here's a few of articles to help you out:

Fix Double NAT when two routers run at the same time 

Bridge mode 

Set up Nest Wifi Pro or Nest Wifi 

Jeff
Community Specialist
Community Specialist

Hi Xzx,

I just wanted to jump in real fast to see if you saw PatrickP_Viking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jhonleanmel
Community Specialist
Community Specialist

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel