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Nest Wi-Fi point disconnecting and will not re-connect

Community Member

Hi, my best Wi-Fi mesh system has been working fine up-until a few weeks ago. Now it seems that to Wi-fi points disconnect randomly and won’t reconnect to the network after. I’ve tried factory resetting and reconnecting and although that solves the issue, a few hours boom disconnects again. This is truly frustrating as the points had no issues for 2 years!  Someone please help


Gold Product Expert
Gold Product Expert

There are several reasons this can occur like distance between points, radio interference, etc.

This should help with getting things back online correctly:

Let me know if this helps or if you still need assistance.

Hey folks,

We appreciate your help here, @PatrickP_Viking.
@Jonny5187, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.


Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.


Community Specialist
Community Specialist

Hi folks,

@Jonny5187 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Mel and PatrickP_Viking.