Ive just recieved my Nest Wifi Pro (3-pack) - replacing an Asus XT8 setup. However... when setting up Nest Wifi Pro... Ive run into a mess.
In short: Setting up the first node/router, is plain sailing. Everything goes according to the instructions. I have great wifi in the basement (where my Fiber modem is located)
However, when adding a second node everything crashes. I can see the secondary node in the Google Home app, but just as the Google Home app says "setting up mesh network"... both the main router/node and the secondary node "crashes" The crash happens before i scan the QR code on the secondary node. Main node starts blinking yellow.... and i get the following error message in the Google Home App:
the operation couldn’t be completed. (googlemac_iPhone_Home_Wifi_Operations_Impl_Impl.PollForCompletionOperationImpl error 0.)
Ive tried to factory reset (more than 10 times), hardwired the 2 add-on nodes, tried setting it up from several older ios devices, from an iPad, ive checked all the permissions in the app, i have deleted my "home" in google home, reinstalled the google home app.... nothing. Same error message every time.
What am i doing wrong?
Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).
Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).
Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).
When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.
If nothing of the above works, try from a different iOS, iPadOS or Android device, using the Google Home app with the same Google account, or a Google account that has been granted access to the specific Google Home home ( https://support.google.com/googlenest/answer/9155535?hl=en ).
I had the same issue when I setup my Nest Wifi Pro Mesh, Here are the steps which helped,