11-02-2022 04:45 AM
I just purchased a 3 pack Nest Wifi Pro replacing my previous Google Wifi around 4 days back. Since then, every day (over night) it keeps getting disconnected. I have to unplug it and plug it back on to get it connected again. This never happened with the previous version of Google Wifi. What do I do? I schedule large data downloads/uploads during the night and if it disconnects, I have to start from scratch again.
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11-07-2022 11:49 AM
Hi everyone,
Appreciate you flagging this in the community. We've made the appropriate teams aware of this, and they're working on it. In the meantime, feel free to add your report in the comments below and stay tuned to this thread for updates.
Best,
Mel
11-02-2022 07:09 AM
Yeah unfortunately you are not the only one. This thing is junk and Google has been completely silent.
11-02-2022 01:31 PM
I had that problem with the nest wifi i just replaced. Both of my points would disconnect constantly and had to always reset them. I haven't had that problem with the pro yet... I hope I don't.
11-03-2022 05:36 AM
Same thing happening to me with my new Nest Wifi Pro. I have to power cycle the primary router to bring it back. There are at least a couple of other topics on this issue.
11-03-2022 09:24 PM
Same thing is happening to me after upgrading from the first gen google Wi-Fi to the nest pro, nearly every day it goes down despite my spectrum internet being fully up and connected.
11-07-2022 11:49 AM
Hi everyone,
Appreciate you flagging this in the community. We've made the appropriate teams aware of this, and they're working on it. In the meantime, feel free to add your report in the comments below and stay tuned to this thread for updates.
Best,
Mel
a month ago
Same here too, whats the status in the bug?
4 weeks ago
I’m having the same issues and it’s very annoying! Our google nest wifi mesh was working fine until about a month ago. Now it drops the connection 4 or 5 times a day. I’ve tried everything including resetting all the devices to factory setting and restarting from scratch. I’m ready to buy something else. Help!
2 weeks ago
@Jhonleanmel Any updated on this? It’s most annoying.
2 weeks ago
Same thing here. Our nest wifi pro points keep disconnecting this month. Multiple times daily.
Thursday
Just jumping on the pile.. this is happening to me too..
Tuesday
Same here. I have stop buying Google hardware products due to their product just don't have the longevity. Last just enough to pass the warranty period. Specifically their wifi products. It seems either their software or their hardware is not tested well.